FAQS
Which programming languages are supported?
Microsoft Visual Basic and C++. However, provided you convert the "declares" and "structures" correctly, there is no reason that the routines cannot be called from any language capable of calling standard Windows API functions.
Is there a .NET interface?
No. But we have sample code that demonstrates an interface to .NET (visit our sample downloads section).
Where is the documentation on the API?
This is supplied when you buy a licence.
Which formats can TOCR read?
TOCR can read bitmap (.bmp) and TIFF (.TIFF) formats
Which languages are supported?
TOCR can read and convert English, French, Italian, German, Dutch, Swedish, Finnish, Norwegian, Danish, Spanish and Portuguese. We're constantly looking to improve TOCR, including adding further languages in future.
How does the lexicon work?
Lex processing is Transym's unique technique for correcting common OCR mistakes. It does not use standard dictionaries; it uses character frequency/probability tables. This allows TOCR to cope with new words and common mis-spellings.
Can TOCR be used for my small business/home office?
Yes. While we make great effort to make TOCR easily scalable for integrators and large businesses, TOCR is also ideal for smaller enterprises – offering unbeatable accuracy and a simple to use interface.
My free trial has expired – how do I purchase a full version?
You can process up to 50 documents for free with our TOCR 3.0 trial, or up to 100 with any other free version. Once this limit has been reached, you can purchase a full licence here.
Which product version should I download?
Visit our version comparison page to see the key differences between each version. TOCR 3.0 is our most advanced engine. Generally speaking, if you're a developer or integrator you'll need our professional (PRO) package. If you're a home user our standard (SE) version will be your best option.
What are the system requirements?
All TOCR versions will run on Windows 95, 98, ME, NT, 2000 and XP. Only TOCR 3.0 (professional and standard) is Vista compliant. You'll need a PC with a 1GHz or higher processor, 512MB RAM (to run one engine), 250 MB hard disk space, with an optional TWAIN- or WIA- compliant scanner or digital camera.
Where can I find sample code for TOCR?
You can download free sample code for all TOCR versions here.
I'm having problems with my PC/scanner/output...
If you're getting persistent problems with your processed batches, check our tips for successful OCR page to see if the problem can be easily resolved. If you have a technical issue, please contact us.
Can I freely distribute your software with mine?
No. You must first purchase a licence for each OCR engine that runs on any machine.
How can I contact you?
Our main office line is +44 1483 538 330. If you have a technical question or require account support, contact us on the number above or visit our contact page. We aim to respond to every query within 24 hours.