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Our office hours are 9.00am – 5.00pm GMT (or BST), Monday to Friday. We aim to provide a response to any of your questions or support issues within one working day.

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Frequently Asked Questions

Q. I’m having problems with my PC/scanner/output. A. If you’re getting persistent problems with your processed batches, check our tips for successful OCR to see if the problem can be easily resolved. If you have a more complex issue, please contact us.

Help Pages

OCR tips, how to uninstall a TOCR licence and information about TOCR integrations.

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Site Map

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Terms & Conditions

No part of this website may be reproduced or transmitted in any form or by any means, mechanical or electronic, including photocopying and recording, or by any information storage and retrieval system, without permission in writing from the Publisher. Requests for permission or further information should be addressed to the Publishers.